Know Your Customer

All prospective customers of Rentoll must comply with the documentation and verification policy. Customer are required to upload the following documents during placing the order for their desired products.

Customers renting for personal use for their rented / own residential accommodations. EMPLOYED / SALARIED PROFESSIONALS
  • Copy of PAN Card issued by the Income Tax Department of India.
  • Permanent Address Proof (DL/UID/Passport/Voter Id
  • Delivery Address Proof (HR Letter/ Rental Agreement/ Recent Utility Bill)
  • Company id
  • Passport Size Photo
SELF EMPLOYED PROFESSIONALS
  • Copy of PAN Card issued by the Income Tax Department of India.
  • Permanent Address Proof (DL/UID/Passport/Voter Id
  • Delivery Address Proof (HR Letter/ Rental Agreement/ Recent Utility Bill)
  • Reference of self-employment
  • Passport Size Photo
STUDENT/ FREELANCER
  • Copy of PAN Card issued by the Income Tax Department of India.
  • Permanent Address Proof (DL/UID/Passport/Voter Id
  • Delivery Address Proof (HR Letter/ Rental Agreement/ Recent Utility Bill)
  • Student ID / Reference for the related profession
  • Guardian’s Proofs (Point 1 & 2)
  • Contact number of guardians
  • Passport Size Photo
FOREIGN NATIONALS (Except Freelancers/ Patients)
  • Copy of Visa
  • Copy of Passport
  • HR Letter/ Rental Agreement/ Recent Utility Bill (Delivery Address Proof)
  • Local Company / Business Reference.
  • Passport Size Photo
NRI/PIO
  • Visa / PIO Card
  • Passport
  • HR Letter/ Rental Agreement/ Recent Utility Bill (Delivery Address Proof)
  • Local Company/ Business Reference.
  • Passport Size Photo
Customers renting for business use for their rented / own commercial establishments. SOLE PROPRIETOR
  • PAN CARD of the business entity/ Sole proprietor issued by the Income Tax Department of India.
  • Address proof of the proprietor (DL/ Aadhar/ Voter Id/ Passport)
  • GST certificate/ Sales and Income tax returns / Registration or licensing document issued by the Central Government or State Government Departments or municipal authorities / Certificate/registration document issued by the sales tax/professional tax authorities.
  • Delivery Address Proof
  • Passport Size Photo
PARTNERSHIP FIRMS
  • PAN CARD copy of the firm
  • Registered Partnership Deed
  • Power of Attorney granted to a partner of an employee of the firm to transact business on its behalf.
  • ID / address proof of the main partners and persons holding the Power of Attorney
  • Proof of Legal name
  • Delivery Address Proof
LIMITED LIABILITY PARTNERSHIP or LLP
  • PAN CARD copy of the LLP
  • Copy of the LLP agreement.
  • Copy of the Incorporation document and DPIN of the designated partners.
  • Copy of the certificate of Registration issued by the ROC concerned.
  • Government Issued Permanent address proof - DL/ UID/ Passport/ Voter Id (Permanent Address Proof) of the authorized person.
  • GST certificate / Registration or licensing document issued by the Central Government or State Government Departments or municipal authorities / Certificate/registration document issued by the sales tax/professional tax authorities
  • Current Address Proof - Rental Agreement/ Recent Utility Bill (Delivery Address Proof)
COMPANIES / PVT LTDs
  • PAN CARD of the company
  • Certificate of incorporation / commencement of business and DIN
  • Memorandum & Articles of Association
  • ID and address proof of the authorized signatories duly attested by the company.
  • List of directors with contact numbers
  • Delivery / mailing address proof of the company
TRUST/ CLUB/ ASSOCIATIONS
  • Certificate of Registration.
  • Power of Attorney granted to transact business on its behalf.
  • ID and address proof of the authorized signatories duly attested by the company.
  • Any document listing out the names and addresses of the trustees, beneficiaries, and those holding power of Attorney.
  • Resolution of the managing body of the foundation.
  • Declaration of Trust/Bye Law of society/Bye-law of Association/Bye-law of club.
  • Attach the name and address of the founder, Manager/director and the beneficiaries, telephone/fax number, Telephone bill, Utility bill apart from the above for delivery proof.
  • Rentoll’s address verification executive will be visiting your premises before delivery for a seamless delivery experience.
  • Failure to upload the documents will lead to auto rejection.
  • Rentoll reserves the right to cancel any order as per internal policies subject to documentation / Field verification.
  • Rentoll might request additional documents on a case to case basis. The same will be notified via email and SMS.